Trying to run the c:\>Smartform\fetch_updates.bat daily and historic updates without success

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I'm trying to run the fetch_updates.bat for historic and daily on the command line but it's not running the updates.

I've looked at the output message in the cmd line and there's a line which states:

Loading updates from http://www.betwise.co.uk/smartform_data/NNNN/NNNNNNNNNNN/connect-expired-password/daily_updates.sql

I've put n's in place of my member id and download key for obvious reasons but have rechecked this info and it's correct. I paid for this subscription yesterday so at a bit of a loss as to what to do next.

Any help appreciated.

Ron
asked Oct 12, 2018 in Smartform by ronbarr Plater (150 points)

1 Answer

0 votes

Hi Ron, can you use the Contact Us link since this is an individual support request as opposed to generic question, and we should be able to help you sort this.

answered Oct 12, 2018 by colin Guru (12,370 points)
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